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FREQUENTLY ASKED QUESTIONS

Where is Monterrey, N.L.?
Monterrey makes up a large metropolitan area that has become the second largest city in the country (second only to Mexico City). Monterrey is home to major industrial and financial groups in the country and abroad. Because of this, the city is provided by modern highways to the border of the United States, the Gulf of Mexico and the interior of the country. Nuevo Leon has three different runways capable of receiving a plane magnitudes of mayors. Monterrey International Airport are starting direct flights to the country's main cities, the most important hubs of the United States (Los Angeles, Chicago, Dallas, Houston, Atlanta, Miami and New York JFK) and Madrid, Spain. See: http://es.wikipedia.org/wiki/Monterrey

Why choose Monterrey for a medical procedure?
Because Monterrey is a city with cutting-edge medical services and first-world hospitals. The city offers a large number of clinics, specialty and medical specialists from the most prestigious in the country and equipped with the latest technology. Monterrey, Mexico offers the infrastructure and capacity needed to provide professional quality care to patients from other countries at a cost relatively lower than in the United States or Europe.

Why choose Ilesere?
Because we offer a comprehensive service specially designed for the traveler: our packages include standard medical services in addition to other medical procedures: accommodation, transfer service and catering assistant. In addition, we offer other services if the patient wishes to combine medicine and tourism.

How do I make sure surgeons are reliable?
Ilesere works with the best doctors in the country, who are going through an exhaustive selection process based on professional experience. You can look at the surgeon's CV on page Specialist.

 
 
 

What medical services are offered by Ilesere?
Ilesere provides medical care in the following specialties: Plastic Surgery, chronic venous insufficiency (varicose veins), hair transplantation, and Bariatric Surgery. You'll find a list of available treatments in the section for each specialty of this website.

In case of surgical procedures, our packages include the fees doctors of the whole team involved (the surgeon, anesthetist and instrumentalist).

Why are prices so low?
Our services have standard rates for Mexico (similar to the one that pays a Mexican middle class by medical services). The appearance of low prices are due to the exchange rate between the Mexican peso and other currencies and a the stronger US dollar and the Euro.
See: http://www.xe.com/ucc/

For those living in industrialized countries, Mexico is a country fit.

What can I do with Ilesere if I don't speak Spanish?
All Surgeons at Ilesere are bilingual. Also, the hospital and clinics offer bilingual staff given the proximity to the northern border. Finally, the packages include Ilesere medical assistant bilingual service if you wish. In addition, one of our assistants will accompany all medical consultations and the clinic the day of the intervention, at the same time, our assistant can answer your questions about medical treatments. Our attendees are not unique to each patient, but is allotted according to the timetable of availability, ie, that it is possible that an assistant is received at the airport and accompany him to the clinic.

Can I postpone my trip or change dates for personal reasons?
Yes. The patient can change the date of the trip after having made the reservation (30% of the total package), or may request a return to another date. Ilsere keep the price reported for the total package for 6 months from the date on which the trip was postponed. MESIS past six service could suffer a recotización. The amount paid by the patient by way of reservation is maintained as a payment account in the name of the patient.

What if I change my mind and do not want the medical intervention after having contracted the service of Ilesere?
In order to provide a proper provision for all patients, we must shift to stay on the agendas of surgeons and in the halls of attention with a certain anticipation. The corresponding amount reservation (30% of the total) will not be returned.

Can the surgeon cancel medical intervention? What happens in this case?
Yes. To avoid cancellations, Ilesere consults before traveling. The surgeon may recommend against certain treatments if the patient has pre-existing diseases (such as diabetes, heart disease, high blood pressure, etc.) Or by conditions such as smoking that demanding to take special precautions to carry out certain procedures.

What happens if there is a medical complication?
In Mexico, the law indicates that the patient must sign a document which indicates that undergoes surgery for their own consent.

If there are any type of complications or the doctor decides to change the course of treatment, you will be provided with all options available so you can make the best decision. Should you be unable to make a decision, the doctor will consult with the person you have defined as being responsible about the way forward.

At all times you will be aware of the situation and, if necessary, Ilesere will provide you with the possibility of consulting a second opinion from another professional or specialist.

Can I extend my stay?
Yes. Our consultant can adjust your trip according to their interests.

Can I shorten my stay?
The surgeon will tell you the minimum time that you must stay in Monterrey for a speedy recovery. Ilesere will not be held responsible for the decisions taken by patients unilaterally.

 
     
 
info@ilesere.com
Tel: 011 (52-81) 8333-6515 & 011 (52-81) 8348-1272
 
 
Hospital San José, Avenida Morones Prieto 3000 Pte.
5to piso, Despacho 508. Col Los Doctores y OCA Medical Center, Avenida Pino Suárez 640 Nte. 5to piso, Despacho 510. [Mty. N.L.]